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Asked Questions

Frequently Asked Questions

In the new era of technology, we look into the future with certainty, ready to address all your queries about our services.

  • We offer comprehensive IT services catering to both home and business needs, including computer troubleshooting, upgrades, repairs, virus removal, as well as network troubleshooting, upgrades, and repairs. Our expertise ensures your technology operates smoothly and securely.

  • We specialize in configuring networks, including routers, switches, and printers, to create efficient, connected environments.

  • Yes, we troubleshoot printer problems, ensuring they work seamlessly with your network.

  • Absolutely! We specialize in creating custom-length Ethernet cables to fit your exact requirements. Additionally, should you encounter any issues with your cables, we offer repair services for both shielded and unshielded Ethernet connectors, ensuring your network stays connected and performs optimally.

  • Yes, we troubleshoot printer problems, ensuring they work seamlessly with your network.

  • Absolutely! We custom build PCs tailored to your gaming or professional requirements, from part selection to assembly, focusing on both performance and aesthetics.

  • Yes, we're proud to support Veterans, First Responders, and Educators with a 10% discount on our services as a thank you for their dedication to our country and communities. Please note, this discount applies to services only and does not include hardware or software purchases.

  • Reach us by phone or email during business hours (9 AM to 5 PM), with extended email support until 10 PM for timely assistance.

  • Unlike page-builders, which often produce cluttered HTML, a custom-developed website is meticulously hand-coded with clean, semantic HTML. This results in faster load times, better SEO, and a superior overall aesthetic.

  • While it's possible to create your own website, many find the investment in professional services pays off in terms of quality and efficiency. For startups, a Google Business Profile and social media presence are good initial steps.

  • Typically, initial designs are ready within 1–2 business days, with complete site development taking 1–2 weeks. Timelines can vary based on project complexity.

  • Absolutely! Starting with a foundational site, you're free to add more pages or features. We'll simply adjust the scope of work accordingly.

  • Within 48 hours of signing up, we'll confirm your project details and get started. If for any reason we cannot proceed, you'll receive a full refund.

  • Cancel anytime. We halt billing and offline your site. Domain names registered through us will be transferred to you, ensuring you retain ownership of your domain and content.

  • We make changes based on your feedback until you're happy with the design. Your satisfaction is our priority.

  • Given the bespoke nature of our work, refunds are not provided. We're committed to delivering high-quality solutions tailored to your needs.

  • Yes, we specialize in setting up a range of smart devices in homes and offices, ensuring seamless integration into your daily life.

  • Yes, we specialize in seamlessly integrating new smart devices with your current network, ensuring they work together efficiently and securely.

  • We specialize in configuring and setting up smart security systems, including wireless cameras and doorbells, to enhance your property's security digitally. While we don't handle physical hardware installation for wired systems, we're available to integrate them into your network and offer comprehensive training on using their software once they're installed.

  • Definitely! We can diagnose and resolve connectivity issues, helping your smart devices maintain a stable connection to your network.

  • Currently, we do not offer screen repair services for smartphones, tablets, or monitors.

  • We strive to recover data after reformatting, acknowledging the safeguards set by smartphone manufacturers. Our approach is transparent, prioritizing upfront honesty about the potential for unlocking and data recovery. We recommend regular backups and enabling manufacturer-provided remote unlock features for easier access and security.

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Whether it's top-notch IT support or crafting a stunning website, we're here to turn your tech visions into reality. Reach out today for a personalized solution.

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